Complaints and positive comments provide us with an opportunity to continually assess and improve our service.
Please use this form to send us a patient complaint or send us your positive comments/experiences.
- Your complaint will be acknowledged to you within five working days of receipt.
- We will endeavor to investigate your complaint within 10 working days from the date of acknowledgment. You will be informed if this will take longer
- Where extensive investigations are required, you will be kept informed in writing at monthly or at agreed intervals until the matter is resolved.